fbpx

Refund Policy

REST ASSURED, We gonna refund You 110% of the Product Value if we fail to Provide the product we promise.

10% Extra Discount Coupon You will receive as a Sorry Token.


Return & Refund Policy of SeekPremium.com

If you are not happy with your purchase, we will accept a return* of an unused product within our Policies mentioned Below. Once we receive the returned item SeekPremium will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

*All items available on SeekPremium are not eligible for a return. Kindly Check specific product details or contact us for accurate information

SeekPremium will not issue refunds for products that are not covered in Refund Scheme.

We Accept Return/Replacement Only in these conditions only

  • The customer received a damaged or incorrect product: In the case that a customer reports a damaged or incorrect product, the customer will be required to submit photo evidence within 3 days of receiving the item. If there is no claim within 3 days it’s assumed Product received is fine, the supplier is responsible for paying the return shipping charges and for replacing or refunding the order. If the product packaging is damaged but the product itself is intact, the recipient must submit a claim to the shipping carrier directly.
  • The shipment was returned to the supplier due to an incorrect address: In the case that a reshipment is required due to an address entry error on the customer’s end, this additional shipping cost will be covered by the Customer.
  • Missing order: In the case that a package is delivered (based on tracking number update) but the recipient claims that they did not receive the item, the recipient must submit a claim to the shipping carrier directly and to SeekPremium for quick resolution of the issue.
  • Late order: In the case that the product has not been processed or shipped within the time frame agreed to by the supplier (which is 3-14 Days), and the customer wishes to cancel the order, then the supplier is responsible for refunding the order. Please note that a supplier may sometimes require more time to fulfill orders such as during high-volume seasons. In these instances, Contact us with Details and We assure you to get Satisfactory* Resolution.

Returned items must be delivered to us unused, in original packaging, and in the condition, they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in the return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

For Return or Replacement Claims, Email us at info@seekpremium.com or Contact us here.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may not issue a refund or replacement in such conditions. All goods will be inspected on return.

Also, we’ll Try to meet your expectation all the time and your satisfaction is our utmost priority.

We cannot entertain Fraud claims, we hold all right reserved to varify every claim thoroughly!

Shopping Cart
Scroll to Top